Casualty First is now open on an appointment only basis, Monday to Friday 8am – 6pm. To book an appointment, click here.

We are offering Outpatient appointments. In many cases these can be conducted virtually. To make an appointment, please call: 0207 806 4060.

Do NOT visit the Hospital if you have any COVID-19 symptoms. Please visit the Track and Trace website.

Patient Information

Patient Information

We recognise that for everyone coming into hospital it can be a stressful and an unnerving experience. At the Hospital of St John & St Elizabeth we are committed to the welfare of all our patients and you will find all staff will work hard to ensure your stay with us is a positive experience.

Patients can be reassured that Casualty First is part of the Hospital of St John and St Elizabeth, one of the UK’s leading private hospitals with an international reputation stretching back nearly 160 years.

Casualty First Doctor

Opening Hours

The walk-in centre is open 7 days a week

No appointments are necessary

Monday 08:00 – 18:00
Tuesday 08:00 – 18:00
Wednesday 08:00 – 18:00
Thursday 08:00 – 18:00
Friday 08:00 – 18:00
Saturday Closed
Sunday Closed

Please note that during extremely busy periods, patients requiring more extensive assessment may not be able to accepted close to the closing times of 6 pm.

Mother and child talking to receptionist


We treat all children from the age of one year old at our fast track walk-in treatment centre, providing parents and carers with peace of mind.

With sympathetic nurses and doctors, the sensitive needs of children are catered for by experts in all aspects of paediatric healthcare.

Fully qualified paediatricians and paediatric nurses are on hand to provide a supportive, secure and child friendly environment for comprehensive care for both the child and their family.


Doctors Consultation  £100
Follow Up Consultation £100


ECG £63
Ear Syringing*  £95
Removal Of Sutures – up to 5  £32 Pending Assessment
Removal Of Sutures – over 5 £53


Comprehensive Blood Test £106
Urine Dipstix £10
X-Rays From £110


Consult If No Vaccinations £25
Typhoid £37
Hepatitis A £58
Hepatitis B £48
Yellow Fever £73
Mantoux £69
BCG £63
Meningitis ACWY £70
Meningitis B £158
Rabies £69
Varicella £70
Pneumovax £42
MMR £53
Diptheria, Tetanus, Polio From £42
Gardasil £179

Sexual Health Screen

Basic £158
Comprehensive £251


Plaster casts, splints, back slabs From £32
Suturing, glue, steristrips From £32
Dressings £60 for Consultation

£21 for Dressing

*available without consultation

Making an appointment

Set out below are the contact details for our main Service Departments. The teams in these areas have a dedicated and caring approach to find you the earliest appointment possible with the correct specialist for your needs.

Most patients are referred to us by their GP or another medical specialist as a referral letter is often needed before an appointment can be confirmed.

If you do not have a GP, then we may be able to assist you by suggesting the most appropriate course of action for you to take, given your location and individual circumstance.

If you have medical insurance (e.g. Bupa, Axa PPP, Norwich Union), you will need to contact your insurer to get authorisation for any treatment and, in most cases, you will require a referral letter from your GP.

Contact Us

Patient Information