Casualty First is temporarily closed. We are proud to be working with the NHS to relieve the pressure of the COVID-19 outbreak. During this unprecedented demand our Hospital will help to provide the necessary support that the NHS needs to treat patients. If you would like to make an appointment with the Hospital call: 0207 806 4060. Do NOT visit the Hospital if you have any flu like symptoms. Please self-isolate and call NHS 111. Click here for the latest information.

Your Local Urgent Care Centre

Located at the entrance to the world famous Hospital of St John & St Elizabeth, Casualty First is London’s only private walk-in urgent care centre staffed by experienced Urgent Care doctors able to treat adults and children from one year. Open 7 days a week, the team are on hand to provide treatment of all injuries and illnesses, allowing patients to avoid NHS queues. With no appointment needed, you and your family can be assured of receiving ultimate standards of care.

Casualty First prides itself on offering not only the same friendly, five star family service provided at the Hospital but also the same ultimate standards of care.

If you think that you are having a heart attack or stroke please call 999 or attend your local NHS A&E.

Temporarily Closed, please call : 0207 806 4060

Opening Times

Nurse With Patient At Casualty First

Private self pay walk in urgent care centre

If you have symptoms that you are worried about, you are able to attend our walk-in urgent care centre, Casualty First. Open 7 days a week, Casualty First's highly experienced doctors are able to treat all minor injuries, accidents and illnesses on a walk in basis, and can arrange immediate onward referrals to our specialists. Referrals are routinely covered by medical insurance companies. Treatment for adults & children from age one year.

Opening hours

  • 8.00am – 8.00pm Every Day
  • Please note during busy times the last patient will be taken 30 minutes before closing

Walk In - No Appointments

Patients at our urgent care centre are seen by a fully qualified doctor and pay a fee for an initial consultation with further charges for extra treatment if necessary. No appointment is necessary.

Nurse about to check a child's pulse Casualty First

Fast-track Referrals

Instant referrals are also available to the 600 specialist Consultants at the charitable Hospital of St John & St Elizabeth.

The urgent care centre is open from 8am until 8pm 7 days a week.

Every time you use Casualty First you will be helping our charity. All profits from the truly unique independent Hospital of St John & St Elizabeth help fund their on-site Hospice St John’s, which treats over 4,000 terminally ill patients and their families for free every year.

160 years of compassion and excellence supporting St. John’s Hospice