Casualty First is now open on an appointment only basis, Monday to Friday 8 am to 6 pm. To book an appointment, please call 0207 4328 300.

We are offering Outpatient appointments. In many cases these can be conducted virtually. To make an appointment, please call: 0207 806 4060.

Do NOT visit the Hospital if you have any flu like symptoms. Please self-isolate and visit NHS 111 online. Click here for the latest information.

Your Local Urgent Care Centre

Located at the entrance to the world famous St John & St Elizabeth Hospital, Casualty First is London’s only private urgent care centre staffed by experienced Urgent Care doctors able to treat adults and children from one year. Open 5 days a week, the team are on hand to provide treatment of all injuries and illnesses. Operating on a same day, appointment only basis, you and your family can be assured you will receive the ultimate standard of care.

Casualty First prides itself on offering not only the same friendly, five star family service provided at the Hospital but also the same ultimate standards of care.

If you think that you are having a heart attack or stroke please call 999 or attend your local NHS A&E.

We are temporarily operating on an appointment only basis.

Please call : 020 7432 8300

Opening Times

Nurse With Patient At Casualty First

Private self pay urgent care centre

If you have symptoms that you are worried about, you are able to attend our walk-in urgent care centre, Casualty First. Open 5 days a week, Casualty First's highly experienced doctors are able to treat all minor injuries, accidents and illnesses on a walk in basis, and can arrange immediate onward referrals to our specialists. Referrals are routinely covered by medical insurance companies. Treatment for adults & children from age one year.

Opening hours

  • Monday to Friday: 8 am to 6 pm
  • Weekends and bank holidays: closed
  • Please note during busy times the last patient will be taken 30 minutes before closing

Same Day Appointments

Patients at our urgent care centre are seen by a fully qualified doctor and pay a fee for an initial consultation with further charges for extra treatment if necessary. No appointment is necessary.

Nurse about to check a child's pulse Casualty First

Fast-track Referrals

Instant referrals are also available to the 600 specialist Consultants at the charitable Hospital of St John & St Elizabeth.

The urgent care centre is open from 8 am until 6 pm Monday to Friday.

Every time you use Casualty First you will be helping our charity. All profits from the truly unique independent Hospital of St John & St Elizabeth help fund their on-site Hospice St John’s, which treats over 4,000 terminally ill patients and their families for free every year.

160 years of compassion and excellence supporting St. John’s Hospice