Patient Information

Patient Information

We recognise that for everyone coming into hospital it can be a stressful and an unnerving experience. At the Hospital of St John & St Elizabeth we are committed to the welfare of all our patients and you will find all staff will work hard to ensure your stay with us is a positive experience.

Patients can be reassured that Casualty First is part of the Hospital of St John and St Elizabeth, one of the UK’s leading private hospitals with an international reputation stretching back nearly 160 years.

Opening Hours

The walk-in centre is open 7 days a week

No appointments are necessary

Monday 08:00 – 20:00
Tuesday 08:00 – 20:00
Wednesday 08:00 – 20:00
Thursday 08:00 – 20:00
Friday 08:00 – 20:00
Saturday 08:00 – 20:00
Sunday 08:00 – 20:00

Please note that during extremely busy periods, patients requiring more extensive assessment may not be able to accepted close to the closing times of 8pm.


We treat all children from the age of one year old at our fast track walk-in treatment centre, providing parents and carers with peace of mind.

With sympathetic nurses and doctors, the sensitive needs of children are catered for by experts in all aspects of paediatric healthcare.

Fully qualified paediatricians and paediatric nurses are on hand to provide a supportive, secure and child friendly environment for comprehensive care for both the child and their family.


Doctors Consultation  £100
Follow Up Within 48 Hours Free Of Charge
Follow Up Within 7 Days £50


ECG £60
Ear Syringing*  £60
Blood Pressure Check* £20
Blood Glucose* £20
Removal Of Sutures* £30 Pending Assessment


Comprehensive Blood Test £78
Urine Dipstix £8
X-Rays From £92


Consult If No Vaccinations £25
Typhoid £30
Typhoid / Hepatitis A £70
Hepatitis A £55
Hepatitis B £45
Yellow Fever £55
Mantoux £50
BCG £50
Meningitis ACWY £60
Meningitis B £126
Rabies £55
Varicella £60
Pneumovax £40
MMR £20
Diptheria, Tetanus, Polio £40
Gardasil £110
Winter Flu Jab £5

Sexual Health Screen

Basic £150
Comprehensive £239


Plaster casts, splints, back slabs From £30
Suturing, glue, steristrips From £20
Dressings From £10

*available without consultation

Making an appointment

Set out below are the contact details for our main Service Departments. The teams in these areas have a dedicated and caring approach to find you the earliest appointment possible with the correct specialist for your needs.

Most patients are referred to us by their GP or another medical specialist as a referral letter is often needed before an appointment can be confirmed.

If you do not have a GP, then we may be able to assist you by suggesting the most appropriate course of action for you to take, given your location and individual circumstance.

If you have medical insurance (e.g. Bupa, Axa PPP, Norwich Union), you will need to contact your insurer to get authorisation for any treatment and, in most cases, you will require a referral letter from your GP.

Contact Us

Patient Information