Your Local Urgent Care Centre

Located at the entrance to the world famous Hospital of St John & St Elizabeth, Casualty First, our private walk-in centre, is open 7 days a week for walk in urgent care and offers easy access to experienced A&E doctors. We are a self pay walk-in service for minor accidents, injuries and illnesses, allowing patients, including children from the age of one year, to avoid NHS queues.

Casualty First prides itself on offering not only the same friendly, five star family service provided at the Hospital but also the same ultimate standards of care.

If you think that you are having a heart attack or stroke please call 999 or attend your local NHS A&E.

Opening Hours: 8am – 8pm every day

Casualty First

Opening Times

Private self pay walk in urgent care centre

If you have symptoms that you are worried about, you are able to attend our walk-in urgent care centre Casualty First. Open 7 days a week, Casualty First's highly experienced doctors are able to treat all minor injuries, accidents and illnesses on a walk in basis, and can arrange immediate onward referrals to our specialists. Referrals are routinely covered by medical insurance companies. Treatment for adults & children from age one year.

Opening hours

  • 8.00am – 8.00pm Every Day
  • Please note during busy times the last patient will be taken 30 minutes before closing
Casualty First

Walk In - No Appointments

Patients at our walk-in centre are seen by a fully qualified doctor and pay a fee for an initial consultation with further charges for extra treatment if necessary. No appointment is necessary.

Fast-track Referrals

Instant referrals are also available to the 600 specialist Consultants at the charitable Hospital of St John & St Elizabeth.

The urgent care centre is open from 8am until 8pm 7 days a week.

Every time you use Casualty First you will be helping our charity. All profits from the truly unique independent Hospital of St John & St Elizabeth help fund their on-site Hospice St John’s, which treats over 3,000 terminally ill patients and their families for free every year.

160 years of compassion and excellence supporting St. John’s Hospice