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Welcome to Casualty First - Your local urgent care centre

Private minor injury urgent care centre for adults & children from age 1

Located at the entrance to the world famous Hospital of St John & St Elizabeth, Casualty First is open 7 days a week for walk in urgent care and offers easy access to experienced A&E doctors.

Self pay urgent care

We are a self pay service for minor accidents, injuries and illnesses, allowing patients, including children from the age of one year, to avoid NHS queues.

Casualty First prides itself on offering not only the same friendly, five star family service provided at the Hospital but also the same ultimate standards of care.

Walk in - no appointments

Patients are seen by a fully qualified doctor and pay a fee for an initial consultation with further charges for extra treatment if necessary. No appointment is necessary.


Urgent care centre treats children from age 1

Urgent care centre reception staff working at Casualty First



Patients can be reassured they are being treated in a fully equipped private Hospital with the advantages of instantly available on-site imaging, theatres, pharmacy, testing and physiotherapy.

Fast-track referrals

Instant referrals are also available to the 600 specialist Consultants at the charitable Hospital of St John & St Elizabeth.

The urgent care centre is open every day of the week from 8am until 8pm.

Every time you use Casualty First you will be helping our charity. All profits from the truly unique independent Hospital of St John & St Elizabeth help fund their on-site Hospice St John's, which treats over 3,000 terminally ill patients and their families for free every year.


This is a walk-in urgent care centre and If you think you may have one of the following conditions, please phone 999 or go to A&E:


Heart Attack


Pregnancy related conditions

Children under the age of one year and seriously ill children

Serious head injuries


08:00 - 20:00

7 days a week

Please note during busy times

the last patient will be taken

30 minutes before closing

What We Treat

  • Sports injuries
  • Fractures, soft tissue injuries, sprains and strains
  • Wounds, wound closure and burns
  • Cuts and grazes
  • Ear, nose and throat conditions
  • Gynaecological conditions
  • Respiratory and chest complaints
  • Stomach, bowel and bladder problems
  • Eye conditions
  • Ear consultation and ear syringing
  • Flu vaccines
  • Travel vaccinations and advice
  • Plus many other medical issues on a walk-in basis...

Our Charity
St John's Hospice

All profits support our hospice.


The Hospital of St John & St Elizabeth is proud to be the British Athletics medical HQ for our Olympic track and field athletes.